CONFIDENCE WORKSHOPS and CAMPS
A workshop booking is not confirmed until the client has paid in full, unless an arrangement regarding payment has been agreed between the customer and Amanda Kirtland-Page. This agreement will be in a written form by email or by Messenger.
A camp booking is confirmed when a deposit has been received. The balance needs to be paid prior to the date of camp and will be specified in the Booking Form. The deposit is refundable within 7 days of receiving the Booking Form. After that period, there will be no refund for whatever reason.
If you are attending a camp, you will need to have signed the Booking Form for that particular camp. In the event we receive only a Booking Form with a typed name, you will be asked to sign one prior to riding.
In the event of a cancellation of the WORKSHOP by Amanda Kirtland-Page:
You will receive a full refund via your original method of payment.
In the event of a cancellation of a CAMP by Amanda Kirtland-Page:
You will be given a full refund when all attendees are notified. If you have any expenses prior to camp (hire of lorry, trailer, etc.,) please make sure you have adequate insurance prior to booking in the event the camp is cancelled. Amanda Kirtland-Page and Confident Horse Rider cannot be held responsible for any bookings or payments due to your travelling costs, hire of trailer or horse box, accommodation, etc. Cancellation of a camp has never happened, however, that is not to say it would not happen if there are not enough attendees or the venue suffers a problem.
Cancellation of a workshop by the customer:
If you, the attendee, cancels on, or within 7 days prior to the workshop, you will not be issued with a refund.
If you cancel before the 7 days prior to the workshop, you will be issued with a full refund via your original method of payment.
Cancellation of a camp by the customer:
If you cancel within 7 days of receiving the email with Booking Form, you will receive a full refund of your deposit via the original method of payment.
If you cancel before the date specified in your Booking Form, but after the initial 7 days of receiving the email with the Booking Form, you will be send a full refund, minus the deposit.
If you cancel on or after the date specified in the Booking Form, there will be no refund.
REFUNDS: All camp venues, including all facilities, arenas, training rooms, stables, etc., are paid for prior to camp by Amanda Kirtland-Page. This is always paid as a whole, whether the attendees come or not and is normally is not based on numbers. This is why we cannot offer a refund after the specified date on the Booking Form. Only if there is additional space on a later camp will you be given the option of transferring FOC. Attendees will need to cover the balance if the camp offered is charged at a higher fee.
Booking forms will be sent out for all camps and workshops and will address mounted sessions. However, if you are coming for an individual lesson, you are entirely responsible for the horse/pony during the session including payment of stabling, if required.
Camps and mounted workshops are not appropriate for very young or dangerous horses. Amanda Kirtland-Page will not advise you to bring or ride a horse that is young, dangerous or beyond your level of riding skill. If the horse/pony is deemed too dangerous or beyond your level of riding skill, you will be asked to dismount and remove the horse safely to a stable or your transport.
It is your responsibility to ensure that all the horse’s equipment is sound and fits well.
No stallions will be allowed to attend a camp or mounted workshop without prior arrangement.
Any group who requests a talk will be notified of the travel costs which will need to be covered. There is a minimum amount for each talk, this will be agreed in writing by the club or group member and Amanda Kirtland-Page. All payments will need to be made prior to attending. All arrangements are the responsibility of the group/club as regards refreshments, chairs, suitable venue, etc.
RIDING CLUB OR PONY CLUB INSTRUCTION
Amanda Kirtland-Page is fully covered by her own insurance, which can be sent upon request. Fees and travel costs will be discussed prior to the event and agreed payment will also need to be made prior to the event date.